Secure and efficient document management
Digitalisation strategy of vista bank romania
Vista Bank has been present on the Romanian banking market since 1998, being formerly known as Marfin Bank. Through its 31 branches network, the bank addresses medium and large corporate clients, as well as individuals, with an attractive offer of modern, tailor-made financial products.
In July 2018, the bank was acquired by a new shareholder, one of the largest industrial conglomerates in Southeastern Europe, and starting May 2019, following a rebranding process, became Vista Bank.
The last few years have brought important changes for the bank, both for the benefit of its customers and employees. Vista Bank has adopted an accelerated growth strategy and a new customer-centric business model, investing in digitalisation and designing a new generation of products and services, thus consolidating its presence in the local banking market.
Challenges
- Large number of records day by day
- Difficult search of documents
- Long processing time of documents and physical presence required at the office
- Confidentiality of documents and information
Solution
- The implementation of Document Management and Digital Mailroom solution that facilitates working from home
- Fast remote document access and collaboration
- Document scanning workflow from Konica Minolta MPFs, directly in the Digital Mailroom solution
- Relationship between different types of documents for easier retrieval of information
- Integration with the courier solution and AWB management
Benefits
- Secure access to information depending on each user’s access rights
- Degree of confidentiality adapted to the types of processed documents
- 50% reduction in document processing time
- Automatic notifications for new system registrations
- Cost reduction for creating and managing the documents
- Specific reports with weekly entries for each department
Izabel Niță
Administrative Director, Vista Bank Romania
Regarding our financial activity, the operations that we carry out daily both at the headquarters and in our branches, involve a very large volume of physical documents. Before the implementation of the Document Management and Digital Mailroom solution, with the support of the Konica Minolta team, working with physical documents was often expensive and we had to allocate a lot of time and resources for their careful management. Since we use the new software application, the traceability of the new records, the identification of responsible persons and the deadlines are easier to manage. Now we have more time to focus on the most important things: the requirements of our customers!
Purpose and context of the project
Requirements
Challenges
- Large number of records day by day
- Difficult search of documents
- Long processing time of documents and physical presence required at the office
- Confidentiality of documents and information
Solution
- The implementation of Document Management and Digital Mailroom solution that facilitates working from home
- Fast remote document access and collaboration
- Document scanning workflow from Konica Minolta MPFs, directly in the Digital Mailroom solution
- Relationship between different types of documents for easier retrieval of information
- Integration with the courier solution and AWB management
Benefits
- Secure access to information depending on each user’s access rights
- Degree of confidentiality adapted to the types of processed documents
- 50% reduction in document processing time
- Automatic notifications for new system registrations
- Cost reduction for creating and managing the documents
- Specific reports with weekly entries for each department