Modern video technology helps speed up the settlement of claims
A first-class, transparent and collaborative service made to impress
As a specialist in steel products, the international CTS Cremerius-Transport- Service GmbH in Germany can handle both road, rail and maritime transport routes. The company offers its customers a reliable and seamless logistics chain from a single source. The family-owned company, which has been successfully operating in the market for 30 years, operates a tri-modal logistics centre in the parallel port of Duisburg. The company premises cover a total area of approximately 25,000 square meters, which is divided between open and covered storage areas and office spaces. To ensure a significantly higher level of security and protection against external and terrorist attacks, the waterside premises are subject to the ISPS Code (International Ship and Port Facility Security Code).
Konica Minolta has equipped CTS with an extensive video solution service system. In addition to an administration building, the tri-modal terminal in Duisburg comprises multiple covered and open storage areas.
It was important for the company to be able to record the entire site regardless of the weather or time of day, obtain footage that can be used as evidence and ensure that the equipment was easy to operate for all relevant employees. In addition to high-quality and user-friendly technology, CTS GmbH values a transparent quoting process, reliable service and an equal partnership.
Challenge
- Comprehensive coverage of a freight forwarding site with buildings and road, rail and maritime traffic
- Capturing continuous video recordings that can be used as evidence, regardless of any external influences
- User-friendly technology that does not require external intervention
- Conversion phase of one working day to fully meet the applicable security requirements
Solution
- On-site appointment to create a detailed concept for the video solution services
- Transparent quotation including a range of services, such as employee training
- Installation of outdoor cameras with appropriate software and storage systems that enable recording over several days
Benefits
- The price and specific application of the technology used can be tracked at all times
- Fast and independent operation of the technology saves users time
- High-quality footage ensures that claims are processed quickly
Sven Krajewski
IT coordinator, CTS GmbH, Germany
"We have a very positive relationship with our contacts at Konica Minolta, which is extremely valuable to us. Project management is highly professional and fully traceable."
Video solution services for road, rail and maritime transport of steel goods
Essential monitoring of forwarding operations
Optimal project management — from planning to implementation
New video technology saves time and hassle
Challenge
- Comprehensive coverage of a freight forwarding site with buildings and road, rail and maritime traffic
- Capturing continuous video recordings that can be used as evidence, regardless of any external influences
- User-friendly technology that does not require external intervention
- Conversion phase of one working day to fully meet the applicable security requirements
Solution
- On-site appointment to create a detailed concept for the video solution services
- Transparent quotation including a range of services, such as employee training
- Installation of outdoor cameras with appropriate software and storage systems that enable recording over several days
Benefits
- The price and specific application of the technology used can be tracked at all times
- Fast and independent operation of the technology saves users time
- High-quality footage ensures that claims are processed quickly