Digitalisation for rapid growth with automated workflows
Konica Minolta has been supporting Molls GmbH, a thriving independent metering services provider, with appropriate hardware and software since the company was founded. Without digitalised workflows, the company's existing number of employees would not have sufficed to allow Molls to supply several thousand buildings and apartments with metering technology and services for heating and operating costs within just a few years.What began with a simple bizhub C3350 A4 multifunction printer (MFP) has now become an IT landscape featuring a professional bizhub Pro 754e MFP, servers, PCs and an IP-based telephone system as well as UPSs, scan routing solutions and a document management system. Konica Minolta continues to support the company's ongoing operations via Smart Managed Services and is facilitating the automation of additional business processes.
Six months after Molls opened for business and purchased its first Konica Minolta multifunction printer, it became clear that the company's initial estimate of its print volume was too low. Founded in 2016, the company sells smoke detectors as well as metering and measuring devices for monitoring water and energy consumption in buildings and homes. What's more, it also offers all related services and prepares heating and operating cost invoices.
The limits of an analogue system were quickly reached
Digitalisation starts with automated workflows
Successful digitalisation thanks to first-class support
Challenge
- Support the rapid growth of fledgling company Molls with suitable IT solutions
- High volume of documents in many complex processes relating to metering services for buildings
- Documenting the workflows and correctly mapping them into digital processes
Solution
- Purchase of a professional multifunction printer (MFP) that is designed to meet the print volume
- Implement scan routing solutions that are based on the existing MFP
- Legally compliant management and archiving of digital documents in one
- Document management system that removes the need for a physical archive
- Working as the company IT service provider and hardware supplier
Benefits
- The ability to quickly and easily find information and pass it on to customers
- All employees can access documents at any time, regardless of their location
- Efficient work processes that keep personnel requirements low
André Molls
Managing director of Molls
"Especially in the early years of being an entrepreneur, when you have to get to grips with a wide variety of topics, it is extremely useful to have an IT partner as competent as Konica Minolta. Even though we are a small customer, we are not just another number to them; Konica Minolta provides highly knowledgeable, open and honest advice on all IT matters."
Challenge
- Support the rapid growth of fledgling company Molls with suitable IT solutions
- High volume of documents in many complex processes relating to metering services for buildings
- Documenting the workflows and correctly mapping them into digital processes
Solution
- Purchase of a professional multifunction printer (MFP) that is designed to meet the print volume
- Implement scan routing solutions that are based on the existing MFP
- Legally compliant management and archiving of digital documents in one
- Document management system that removes the need for a physical archive
- Working as the company IT service provider and hardware supplier
Benefits
- The ability to quickly and easily find information and pass it on to customers
- All employees can access documents at any time, regardless of their location
- Efficient work processes that keep personnel requirements low